This page covers everything about how your personal information is collected, stored, used, and protected at bg365 — clearly explained in plain English. Your privacy is our top priority.
Last updated
1 January 2026This Privacy Policy was last updated on 1 January 2026. Continued use of the site constitutes your acceptance of this policy.
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A quick overview of the technologies and policies bg365 uses to keep your information safe.
Every connection and data exchange on bg365 is secured with 256-bit SSL technology. Your password, banking details, and personal data remain fully encrypted at all times.
Bg365 never sells your personal data to advertisers or third parties. Your data is used solely to provide our services and meet legal obligations.
Bg365 supports Two-Factor Authentication (2FA) to secure your account. It adds an extra layer of protection to prevent unauthorized access.
All your data is stored in internationally certified, secure data centers. Regular backups and server-side encryption ensure your information is never lost.
Bg365 monitors for suspicious activity through automated systems. Any fraudulent or unauthorized access attempts are detected and blocked immediately.
Bg365 complies with international data protection regulations and operates to the highest industry standards to ensure your privacy rights are upheld.
As one of Bangladesh's most trusted online gaming platforms, bg365 places the highest importance on your privacy. This Privacy Policy explains how bg365 collects your personal information, how it is used, where it is stored, and how you can maintain control over your own data.
By using the bg365 website or application, you agree to this Privacy Policy. We believe transparency is the foundation of trust — which is why this policy is written in plain, clear language so every user can easily understand it.
This Privacy Policy applies solely to bg365's own services. Third-party websites and services are governed by their own respective privacy policies.
Please note: bg365 will never ask for your password, PIN, or full bank card number over the phone or by email. If anyone requests such information, treat it as fraudulent.
Bg365 collects various types of information from its members. This information falls into two main categories — what you provide directly, and what is collected automatically while you use the service.
What you provide directly:
Automatically collected information:
bg365 only collects information that is necessary to provide our services. We do not request unnecessary or excessive data.
Bg365 uses collected information only for specific, legitimate purposes. The details are outlined below:
| Purpose of Use | How Data Is Used | Basis |
|---|---|---|
| Account Management | Name, email, password | Contractual |
| Payment Processing | Banking details, mobile number | Contractual |
| KYC Verification | ID document, date of birth | Legal |
| Customer Support | Communication history | Legitimate Interest |
| Security Monitoring | IP & Log Data | Legitimate Interest |
| Personalized Offers | Gaming History | Consent |
| Legal Reporting | Transactions, identity | Legal |
Bg365 never sells your information to third parties for marketing purposes. You can opt out of promotional emails at any time.
Bg365 uses industry-leading technology to protect your personal information. The core components of our security framework are:
In the event of a data breach, bg365 will notify affected users within the timeframe required by law and take all necessary steps to address it. That said, no method of transmission over the internet is 100% secure — so please stay vigilant and keep your password safe.
The bg365 website uses cookies and similar tracking technologies to enhance your browsing experience. There are three main types of cookies:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
bg365 does not use any third-party advertising tracking cookies. Your browsing habits are never shared with advertisers.
As a bg365 member, you have the following rights over your own personal information:
You have the right to know what information bg365 holds about you. Submit a request to Support and the information will be provided within 30 days.
You may request corrections to any inaccurate information we hold about you. This can be done through your profile settings or by contacting Support.
If you close your account, you may request that your information be deleted. However, where legal retention obligations apply, certain data must be kept for a specified period.
You may request an export of your data in a standard format (JSON/CSV).
You may request that the processing of your data be restricted under certain circumstances.
You have the right to object to marketing communications or specific types of data processing.
Bg365 retains your information only for as long as necessary. Retention periods vary depending on the type of data:
| Data Type | Retention period |
|---|---|
| Account Information | While the account is active + 5 years |
| Transaction records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support conversations | 3 years |
| Logs & technical data | 12 months |
| Marketing consent records | 3 years after consent withdrawal |
Once the retention period expires, data is securely and permanently deleted or irreversibly anonymized.
Bg365 is strictly not intended for anyone under the age of 18. We do not knowingly collect information from minors.
Age is verified at registration, and where there is any doubt, confirmed through the KYC process. If we become aware that data has been collected from a minor, it will be deleted immediately.
If you become aware that a minor has opened an account on bg365, please notify us at [email protected].
Bg365 may update this Privacy Policy from time to time. For significant changes:
Continued use of bg365 after any changes have been made will be considered acceptance of the updated Privacy Policy.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:
We take every privacy request seriously and always aim to respond promptly.
SSL Secured
256-bit TLS Encryption
Licensed
International Gaming License
Regular Audits
Third-Party Security Audits
If you have any questions about our Privacy Policy, our support team is available 24/7 to help.
The most common privacy questions from our users.
Bg365 stores every piece of your information with the highest level of security. Play, win, and withdraw with complete peace of mind.