Terms and Conditions

Using bg365 Terms and ConditionsLearn More

Please read these terms and conditions carefully before creating an account on bg365. This document constitutes a binding agreement between you and us, written in plain language for easy understanding.

Last Updated

January 1, 2026

These terms were last updated on 1 January 2026. Continued use of the platform constitutes your acceptance of these terms.

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Of the terms and conditions Key Points

A quick overview of the key points in bg365's terms and conditions.

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Age limit 18+

You must be at least 18 years old to open an account and play on bg365. Accounts belonging to minors will be closed immediately.

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One Account Policy

Only one account per person is allowed. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Fair Payment Policy

Bg365 processes all valid withdrawal requests promptly. In the event of a payment delay, our support team will resolve the issue immediately.

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Transparent Bonus Terms

The wagering requirement for every bonus offer is clearly stated upfront. No hidden conditions — everything is disclosed in advance.

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Data Protection

Your personal and financial data is protected by 256-bit SSL encryption. No information is sold or shared with third parties.

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Fraud-Free Environment

Bg365 strictly prohibits all forms of fraudulent activity. Suspicious accounts are investigated, and appropriate action is taken as needed.

1 Eligibility & Age Requirement

To register on bg365 and use any of our services, you must be at least 18 years of age Minors are strictly prohibited from using the platform. If we suspect a user is underage, the account will be verified immediately and closed if the age requirement cannot be confirmed.

To participate on bg365, you must reside in a country or region where online gaming is not prohibited by law. bg365 reserves the right to terminate any account created from a restricted region at any time.

Important: By creating an account on bg365, you confirm that you are over 18 years of age and that you have read and agreed to these terms and conditions in full.

2 Account Registration & Verification

Each user on bg365 is only allowed One account per account. Creating multiple accounts is a violation of our rules and may result in all associated accounts and balances being forfeited.

You must provide accurate and complete information at the time of registration. Providing false or misleading information is prohibited. bg365 may request KYC (Know Your Customer) verification at any time, which may require a copy of your national ID or passport.

  • Your registration details must be accurate and kept up to date.
  • You are responsible for keeping your account password secure.
  • Accounts cannot be shared or transferred.
  • Report any suspicious login activity to support immediately.
  • Verification cannot be completed using another person's identity.

Bg365 reserves the right to hold large withdrawal requests until KYC verification is complete. This process typically takes between 24 and 48 hours.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on bg365 are fully secure and processed automatically. Currently accepted payment methods are: bKash, Nagad, Rocket and bank transfer.

  • Minimum deposit: BDT 200
  • Minimum withdrawal: BDT 300
  • Maximum daily withdrawal: BDT 500,000 (separate limits apply for VIP members)
  • Withdrawal processing time: typically 3–15 minutes
  • Withdrawals must be made via the same method used for the deposit

If a withdrawal request is declined, the reason will be communicated via email or support chat. bg365 does not charge any fees on deposits. However, third-party payment providers may apply their own charges.

If fraud or money laundering is suspected, bg365 may temporarily hold any related transactions until the investigation is complete.

4 Bonus & Promotion Terms

All bonus offers on bg365 are subject to specific terms and conditions. By accepting a bonus, you automatically agree to the applicable bonus rules.

  • Welcome Bonus: Up to 150% on your first deposit. Wagering requirement: 20x.
  • Daily Cashback: 10%–15% cashback on daily losses.
  • Reload Bonus: Extra bonus on selected deposits every week.
  • Free Spins: Applicable to select slots games — wagering is required before winnings can be withdrawn.
  • VIP Bonus: Exclusive offers based on your VIP tier.

Bg365 reserves the right to modify or cancel any bonus at any time. Abusing bonuses — such as claiming them through multiple accounts or bonus arbitrage — may result in account suspension.

5 Game & Betting Rules

All games on bg365 are powered by internationally certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely fair and unpredictable.

  • In the event of a dispute over a game result, bg365's system logs will serve as the final and definitive record.
  • If a game is interrupted due to a technical issue, it will be treated as void and the stake will be refunded.
  • For Sports Betting, match results are determined by the official score.
  • Exploiting software bugs or glitches for any advantage is strictly prohibited.
  • Using automated bots or scripts to play games is strictly prohibited.

In Live Casino games, the dealer's decision is final. In the event of a technical issue, the ruling of the dealer or pit boss will apply. bg365 may take certain games offline for scheduled maintenance — advance notice will be provided.

6 Responsible Gaming

Bg365 believes gaming should be a form of entertainment — not a source of income. We encourage all our members to play responsibly.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Session Limit: Set a session timer if you want to limit your gaming time.
  • Self-Exclusion: You can request to temporarily close your account for a set period.
  • Cooling-Off Period: Break options available from 24 hours up to 30 days.
  • Reality Check: You will receive periodic reminders about your gaming time and spending.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We can help connect you with professional assistance.

For more details, visit our Responsible Gaming Visit the page.

7 Account Suspension & Termination

Bg365 may suspend or permanently close an account without prior notice under any of the following circumstances:

  • For violating the terms and conditions.
  • For registering with false or incomplete information.
  • Operating multiple accounts.
  • For bonus abuse or arbitrage.
  • Filing unjustified chargebacks or payment disputes.
  • For involvement in fraud, money laundering, or any other illegal activity.
  • Using automated software or bots.

If an account is closed and a valid balance is present with no proven rule violation, that balance will be returned. In cases of rule violations, the balance may be forfeited.

8 Privacy & Security

Bg365 takes the security of your personal information seriously. We collect, store, and use your data solely for the purposes of providing services, verification, and meeting legal obligations.

  • Your information is never sold to third parties.
  • Information may be shared in response to valid requests from legal authorities.
  • All data is secured with 256-bit SSL encryption.
  • You may request that your data be deleted — however, where legal retention obligations apply, full deletion may not be possible.

For our full privacy policy, please visit Privacy Policy Read the page.

9 Right to Amend Terms

Bg365 reserves the right to modify, amend, or update these terms and conditions at any time. You will be notified of any significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

10 Legal Jurisdiction & Dispute Resolution

Bg365 operates under an international gaming license. Any disputes relating to these terms will first be addressed through bg365's customer support team.

If an issue cannot be resolved through support, it will be escalated to the licensing authority for mediation. bg365 will take all reasonable steps to ensure your complaint is handled fairly.

Need help?

Our Bengali-speaking support team is available 24/7 to help you understand the terms and conditions.

Live Chat is Online Average response time: 2 minutes
Key Terms
Age limit 18+
A single account
Register with Accurate Information
Fair Bonus Use
KYC Verification is Mandatory
Play Responsibly
Contact us by email

For any questions about the terms, write to us at:

[email protected]

About the terms and conditions Common Questions

Answers to the most frequently asked questions, all in one place.

No, absolutely not. Opening an account on bg365 is strictly prohibited for anyone under 18. By registering, you confirm that you are 18 or older. If we have reason to doubt this, we may request a copy of your national ID.

Each bonus has its own wagering requirement. For the welcome bonus, a 20x wager is typically required — meaning if you receive a BDT 1,000 bonus, you must place BDT 20,000 in bets before withdrawing. The terms for each offer are clearly listed on the bonus page.

Your account will not be closed as long as you follow the rules. However, evidence of multiple accounts, false information, bonus abuse, or fraudulent activity may result in a temporary or permanent suspension.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 3–15 minutes. If KYC verification is incomplete or the amount is large, additional verification may be required, which can take up to 24 hours.

Yes. For significant changes, a notification will be sent to your registered email and displayed on the platform. Continued use of the platform after the changes will be considered acceptance of the updated terms.
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